When you need to convey confidence and power– you need your POWER TONE. Ever notice how when some people speak, others listen–and when others speak, no one seems to listen? Ever notice that some people command positive attention when they
The Diplomatic Decline is the Definitive NO! Do you have trouble saying no–and then regret that fact–when you realize you’ve committed to something you don’t want to do? Then read the letter below from Confused in Cleveland, and Dan’s detailed
Who is the sniper in your office? Say it isn’t YOU (right?) Dear Dan: I am working with someone (another female) that has a very twisted, sick sense of humor. All of her jokes are usually at someone else’s expense.
Effectively delivering messages requires the right power words Delivering messages–Ever wonder why even your best ideas don’t get any traction? Does it seem to you your ideas aren’t being heard or taken seriously? Do you notice other people getting their point
Criticize positively? YES YOU CAN! When it comes to professional communication skills, most people have trouble with the whole, “constructive criticism” thing. If you want to be a truly polished, savvy communicator at work, this is one communication skill