08 Feb

3 Magic Navigational Phrases–to keep the conversation on track and make your point

In this video, Dan gives you three magic navigational phrases that will immediately boost your communication confidence.

When things are going off-track, and you need to steer them back to your point–use these MAGIC navigational phrases:

That may be, but . . . .

I understand, however . . . .

I see your point and . . . .

These three magic navigational phrases, coupled with the “broken record” will send a strong signal to the people with whom you are communicating, that you are a clear, polished, savvy communicator.  And you WILL stay on point with your message, and your message WILL be heard.

Whether we’re engaging in public or private or business conversations, we will sometimes be sidetracked by people who feel it is their job to interrupt or make a point while we are speaking.  In these moments, we need to be clear effective communicators.  That means being prepared with phrases that will bring the conversation around to where we need it to be–to make certain our point is made.  Dan gives you these phrases, along with examples.

And to add to your effective communication skills arsenal, Dan gives you the “broken record” to use, just in case you are making a request or a statement that is being ignored.  This broken record technique can be especially effective if you are saying “no” to someone and that “no” is not being heard.  The broken record is a great tool for making your “no” resonate with the listener!

And as a final bonus to those bothered by the long-winded family member who tends to dominate holiday gatherings–use these phrases to interrupt and change the topic to something that will keep you awake!

Whether you want to bring your conversation back to your key points, or whether you want to politely interrupted some long-winded person who will not stop talking, or whether you want to couple these phrases with the broken record to make sure your position is crystal clear–these phrases will work for you!


If you would like to participate in Dan’s webinars, hire him to come into your company to train or deliver a keynote, or if you’d like to look over Dan’s resources and products, go to danoconnortraining.com and have at it!


Dan O'Connor specializes in delivering strategic verbal patterns, danger phrases, power phrases, lead-in lines, closing lines, freestyle scripts, and other specific tactics that participants can immediately use to achieve instant results both at work and at home. Thousands of individuals listen each day to Dan's online podcasts and watch his videos, and the nations leading businesses have had Dan come onsite to help with creating healthier relationships, a more positive work environment, a superior customer service force, and an atmosphere that promotes and values all of the people ­­all of the time.

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