Dan O'Connor Training Complaint Policy

Effective date: Jan 1 2023  

Dan O'Connor Training is committed to providing an open and supportive environment for its students, employees, and visitors. To ensure we can continue to provide excellent services and experiences for everyone involved, we have developed a Complaints Policy.

We take all complaints seriously and strive to resolve issues in a fair and timely manner. If you are unsatisfied with our services or the way we have managed an issue, please contact us at danoconnortraining.com and provide details of your complaint.

Our team will respond immediately to resolve any issues you may have raised, whether it be via telephone, email, or mail. We also offer a free consultation service to discuss your concerns in further detail if necessary.

We will make every effort to respond within 24 hours of receiving your complaint and look to resolve the issue as soon as possible. Our goal is to ensure that all complaints are handled in a professional and courteous manner, with respect for your concerns.

We welcome feedback from our stakeholders and encourage you to contact us at any time if you feel we can improve our services. We are always looking for ways to make our training and services better for everyone involved.

Thank you for taking the time to contact us and share your feedback!



Dan O'Connor Training Team.

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