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TACT, AND FINESSEWith Dan's Principle-Centered Tactical Communication Skills Training Program, you'll learn toto anything people throw at you.After the VERY FIRST LESSON!DOWNLOAD MY FREE KIT

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More about booking communication expert keynote speaker, author, and on-site communication skills workshop leader Dan O'Connor
Go To Booking InfoSTRUGGLING WITH A DIFFICULT PERSON? LET THE 9 PRINCIPLES GUIDE YOU.
Do you have a relationship or communication challenge you're struggling with? Have you decided the path you'll take? See what happens when you let principle-centered communication like "The 9 Principles" guide you, and help you choose.
1) Think about the person or relationship you're struggling with.
2) Think about what you're planning to do or say.
3) Close your eyes and ask the Magic 9-Principle ball.
4) Press the button to recieve your answer.
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About Dan
THE WORLD LEADER IN TACTICAL COMMUNICATION
Internationally acclaimed author, trainer, and keynote speaker Dan O’Connor has been leading the communication training industry for more than 20 years. Through his bestselling books Say This—Not That and Energy Vampire Slaying: 101; his #1 rated YouTube channel, his popular online course OnlineCommunicationTraining.com; and his breakthrough tactical communication learning system, Step Out of the Shadows and Speak; Dan has been setting new benchmarks in training, and transforming the lives of millions of people as well as countless organizations all around the world.
Why is Dan’s training so different? Dan has always been known for . . . Read More



Thank You, YouTube!
And thank you to every subscriber that has helped us get here. We couldn't have done it without you.
What makes Dan so different?
IMMEDIATE RESULTS
With Dan, you see changes after just one lesson or one keynote.
YOU GET THE WORDS
It's not about theory; it's about what to do--specifically.

NO MORE TAKING THEIR ____
Know what it feels to be un-stoppable.
MINDFUL TACTICS
Compromising who you are is not part of the journey.
Recent Posts
Communication Training Customer Service Tactic: How to Deal with that ANGRY customer
- By Dan O'Connor
- In angry customers, call center training, communication course, communication skills, communication skills training, communication training, communication training courses, communications training, Confrontation, customer service, customer service skills, customer service training, Difficult people, handling difficult people, mindfulness communication skills, online communication training, Uncategorized
- February 15, 2017
Customer Service Training: Telephone Tips–What to Say While the Customer is Waiting
- By Dan O'Connor
- In call center training, communication course, communication skills, communication skills training, communication training, communication workshop, customer service, customer service skills, customer service training, danger and power phrases, effective communication skills, online communication trainer, online communication training, online comunication programs, telephone tips
- July 10, 2016
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