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Assertive Communication Skills for the Mindful Professional
Would you absolutely love where you work--if it weren't for the people you worked with?
- Are the people at work stressing you out?
- Do people at work say or do outrageous things, but you're not sure of the right way to respond??
- Have negative, toxic people ever pushed you so far that you considered quitting your job?
How would your life change if when you came to work, you knew you could:
- Keep your cool and not let unprofessional people or behavior distract you?
- Deal with inappropriate or offensive remarks with power, tact, and professionalism?
- Stop gossips, backstabbers, and other passive-aggressive communicators from ruining your day or your mood?
Would you like to quickly:
- Address and overcome conflict in the workplace?
- Deal with difficult people and eliminate negativity at work?
- Keep calm and communicate with tact and finesse when you're under pressure?
Ever felt like your workplace could be a sitcom about the world's most absurd characters?
😅 Let's face it, we've all been there. But what if I told you that you could flip the script?
Imagine walking into work and feeling like a superhero, even when Bob from accounting starts his usual drama.
Sounds good? Here's how:
🌟 Keep your cool amidst chaos - be the zen master in a sea of office crazies.
🔥 Tackle those snide remarks with elegance - think James Bond meets Oprah.
🛡️ Become gossip-proof - let the backstabbers' words bounce off you like you're made of Teflon.
🎯 Master the art of assertive communication - because being a doormat is so last season.
Ready to make a change? It's your armor in the corporate jungle.
From handling the office gossip to dealing with that passive-aggressive email (you know the one), we've got you covered. You'll learn:
- The art of professional communication: No more "should I say this?" moments.
- The secret sauce to handling feedback and criticism like a pro.
- How to address the unaddressable without losing your cool or your job.
- The difference between talking about issues and just plain gossiping.
In this exciting new program, you'll learn all the basics of modern professional communication broken down into quick, powerful, easy-to-digest lessons, and you'll master these skills faster than you ever thought possible using the audio, video, and hands-on tools you'll find in the resource section of the course.
The three main areas we’ll be covering in this program are the following:
Professional Communication: Etiquette and Protocol
- Differentiating Between Appropriate and Inappropriate Workplace Communication
- What is unacceptable behavior?
- How to “Turn On” Our Professional Communication Skills
- Using Different Mediums to Our Advantage
- Personal Vs. Professional Responsibility
The Busy Professional’s Basic Communication Toolkit
- Feedback & Criticism: The Do’s and Don’ts of Delivering It
- How to “Respond Well to Criticism”
- Using Freestyle Scripts to Communicate with Clarity and Precision
- Addressing Offensive Communication or Behavior
- What Makes an Assertive Communicator?
- What To Say
- Dealing With Complaints
- Talking About Issues Vs. Gossiping About Coworkers