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How To Deal With Difficult People | Scripts for Crucial Conversations: Effective Communication Skills Videos Oct 05, 2017

You have to deliver difficult messages from time to time and need the words?

Perhaps you are a manager, and need to issue directives in...

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Phone Scripts for Work--How to deliver STELLAR Customer Phone Service Oct 03, 2017

 Phone Scripts?--HEY, I DON'T WANT TO SOUND SCRIPTED!!

No, you don't.  And the way you accomplish being professional, polished AND...

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Body Language Secrets, Dealing with Difficult People and MORE Effective Communication Skills Training Sep 29, 2017

 

Body Language Secrets

Dan deals with several body language secrets, such as "the neck scratch."  To begin with, it's necessary to...

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free video training on Verbal Tactics, Visual Tactics That Enhance Effective Communication Skills Sep 28, 2017

A Primer on Verbal Tactics, Visual Tactics (including Body Language) that can make you a more effective communicator

Verbal Tactics, Visual...

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DARKNESS CANNOT BE CAST OUT BY MORE DARKNESS Sep 27, 2017
A blog by Jean M. Schmith

Darkness seems to be all around us and the answer of many people seems to be--MORE DARKNESS

Dan teaches a principle that...

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LOOK TO LEARN LESSONS, NOT TEACH THEM Sep 26, 2017

Learning lessons, not teaching them, is our job.  This is Dan's "principle of the week."

Wow.  Maybe you want to show this to that person...

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Relationship and Self-Help Communication Training: Principle--Our Job is to Learn Lessons Sep 25, 2017

Learning lessons, not teaching them, is our job.  This is Dan's "principle of the week."

Wow.  Maybe you want to show this to that person...

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