ONLINE COMMUNICATION SKILLS TRAINING BLOG 

How Women Should Handle Interruptions: Assertive and Confident Communication May 09, 2023

Interrupting someone while they are speaking is disrespectful and can be frustrating, especially when it happens repeatedly. Unfor

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Professional Communication Skills Lesson: Body language, dealing with people & power Feb 06, 2018

In this free online effective professional communication skills training course video, Dan concentrates on Body Language Secrets, Dealing with Difficu...

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Is there a gender-neutral way to say sir or ma'am in English? Dec 28, 2017

I received this question asking about gender neutral terms for sir or ma'am in English via the "Ask Dan" section of the website and I know it's diffic...

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