ONLINE COMMUNICATION SKILLS TRAINING BLOG 

Mastering Communication Skills to Deal with Narcissistic Bosses | Expert Training by Dan O'Connor, Wizard of Words May 29, 2023

Enhance your communication skills to effectively handle narcissistic bosses with expert training by Dan O'Connor, the renowned Wizard of Words....

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Angry Email: Don't even think about it!   Feb 14, 2018
A blog by Jean M. Schmith

You're angry, and you're going to let him have it with an angry email

If you send it, the loser will be you.

To begin...

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Is there a gender-neutral way to say sir or ma'am in English? Dec 28, 2017

I received this question asking about gender neutral terms for sir or ma'am in English via the "Ask Dan" section of the...

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Winning the argument: First you have to listen-communication skills training Dec 04, 2017
Blog by Jean M. Schmith for Dan O'Connor

Winning the argument: You want to be heard?  First you have to listen.

Every effective communication...

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How To Deal With Difficult People | Scripts for Crucial Conversations: Effective Communication Skills Videos Oct 05, 2017

You have to deliver difficult messages from time to time and need the words?  Communication skills coach Dan O'Connor will give you tips for...

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Secret Body Language Tactics for Handling Difficult People at Work and More | Communication Strategies--Effective Communication Skills Sep 23, 2017

Let me give an example--a quick one--a danger phrase that blocks communication, that communication skills coach Dan O'Connor will be discussing in...

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