ONLINE COMMUNICATION SKILLS TRAINING BLOG
Danger phrases that will harm our children--and others who hear them
Mar 13, 2023
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There are power phrases we can use to help us establish boundaries, demonstrate confidence, and succeed in handling the various...
Three danger phrases impeding effective communication
Mar 03, 2023
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Effective communication is key to building strong relationships, both personal and professional. It allows individuals to convey their...
Sniper Danger Phrases: If you hear these-run for your life-you might be next target
Jan 05, 2018
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A blog by Jean M. Schmith
"It's the truth" coupled with "I don't care"--
Two of the greatest sniper danger phrases of all time--
Generally when Dan...
Offensive Phrases to delete--effective communication skills training
Nov 24, 2017
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Offensive phrases distract from and can kill the message
In this video about offensive phrases (danger phrases), Dan lists several words we may be...
How to Make a Danger Phrase and Power Phrase List | Communication Skills Training
Oct 19, 2017
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In this professional communication training video, communication skills trainer Dan O'Connor teaches how to make a danger and power phrase list for...
Lazy words: Ditch these turn-off words | Effective communication skills training
Oct 07, 2017
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A blog by Jean M. Schmith
Ditch these lazy words that are simply a turn-off to any listener.
(You'll be glad you did.)
In his professional...
Phone Scripts for Work--How to deliver STELLAR Customer Phone Service
Oct 03, 2017
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Phone Scripts?--HEY, I DON'T WANT TO SOUND SCRIPTED!! COMMUNICATION SKILLS TIPS FOR THE TELEPHONE CUSTOMER SERVICE PROFESSIONAL
No,...
Body Language Secrets, Dealing with Difficult People and MORE Effective Communication Skills Training
Sep 29, 2017
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Body Language Secrets--free online communication training
Dan deals with several body language secrets, such as "the neck scratch." ...
