ONLINE COMMUNICATION SKILLS TRAINING BLOG
Good communication skills are essential for success in any business venture. Power phrases and power words can help ensure that you come across as...
Meetings are an essential part of any organization, but sometimes they can become negative and toxic. These difficult meetings can drain...
When it comes to dealing with toxic people at family gatherings, Dan O'Connor's power phrases can help you keep your composure and maintain a sense...
Are you left speechless when people say or ask rude things?
In this video, Dan gives you four ways you can easily respond to rude or...
In this video/audio lesson, you'll learn how to deal with "the saboteur." The saboteur is a type of critic you'll find both at work and at home....
Offensive phrases distract from and can kill the message
In this video about offensive phrases (danger phrases), Dan lists several words we may be...
A blog by Jean M. Schmith
Ditch these lazy words that are simply a turn-off to any listener.
(You'll be glad you did.)
In his professional...
Phone Scripts?--HEY, I DON'T WANT TO SOUND SCRIPTED!! COMMUNICATION SKILLS TIPS FOR THE TELEPHONE CUSTOMER SERVICE PROFESSIONAL
No,...
Body Language Secrets--free online communication training
Dan deals with several body language secrets, such as "the neck scratch." ...
