Professional Communication Skills Training & Development for Women

Free Online Communication Skills Training Lessons 

Dead Cat Strategy--Be aware of it; don't fall for it | effective communication skills Oct 09, 2017
A blog by Jean M. Schmith

Dead Cat Strategy--Communication skills misused!

What is this effective communication strategy that is used to...

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Lazy words: Ditch these turn-off words | Effective communication skills training Oct 07, 2017

A blog by Jean M. Schmith

Ditch these lazy words that are simply a turn-off to any listener.

(You'll be glad you did.)

In his professional...

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How to Deal With Different--and Difficult--Personality Types Pt 1: How to identify them Oct 06, 2017

Do you know how to style-step--i.e. speak the language of different personality types? | Professional communication training online

What is the...

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How To Deal With Difficult People | Scripts for Crucial Conversations: Effective Communication Skills Videos Oct 05, 2017

You have to deliver difficult messages from time to time and need the words?  Communication skills coach Dan O'Connor will give you tips for...

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Phone Scripts for Work--How to deliver STELLAR Customer Phone Service Oct 03, 2017

 Phone Scripts?--HEY, I DON'T WANT TO SOUND SCRIPTED!!  COMMUNICATION SKILLS TIPS FOR THE TELEPHONE CUSTOMER SERVICE PROFESSIONAL

No,...

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Body Language Secrets, Dealing with Difficult People and MORE Effective Communication Skills Training Sep 29, 2017

 

Body Language Secrets--free online communication training

Dan deals with several body language secrets, such as "the neck scratch." ...

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free video training on Verbal Tactics, Visual Tactics That Enhance Effective Communication Skills Sep 28, 2017

A Primer on Verbal Tactics, Visual Tactics (including Body Language) that can make you a more effective communicator

Verbal Tactics, Visual...

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