An analysis of backstabbing aka gossip--the who and the why based on the professional communication training of...

In this free online effective professional communication skills training course video, Dan concentrates on Body Language Secrets, Dealing with...

All the people I work with are narcissists! Interpersonal communication skills--Dan O'Connor Feb 05, 2018

A blog by Jean M. Schmith

All my co-workers are narcissists, and I'm going to out them!

Last week Dan received a message from an online subscriber,...

Communication Lessons from Buddy the Dog: What Gets Rewarded Gets Repeated Jan 10, 2018

This is today's communication skills training lesson from Buddy the Dog:

OK, so you have someone at work that is driving you crazy. They always do...

Sniper Danger Phrases: If you hear these--run for your life--you might be the next target Jan 05, 2018

A blog by Jean M. Schmith

Generally when Dan...

Faith after Betrayal: 13 Steps to Healing--Mindful Communication Training Jan 04, 2018

A blog by Jean M. Schmith

Betrayal comes in many forms--a spouse that cheats--a friend that gossips...

Is there a gender-neutral way to say sir or ma'am in English? Dec 28, 2017

I received this question about a gender-neutral way to say sir or ma'am in English via the "Ask Dan" section of the website:

Dan. I work...