Free Online Communication Skills Training Lessons
Angry Email: Don't even think about it!
Feb 14, 2018
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A blog by Jean M. Schmith
You're angry, and you're going to let him have it with an angry email
If you send it, the loser will be you.
To begin...
3 Magic Navigational Phrases--to keep the conversation on track and make your point
Feb 08, 2018
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In this video, communication coach Dan O'Connor gives you three magic navigational phrases that will immediately boost your communication...
Backstabbing, good god, huh, what is it good for? Absolutely nothing!
Feb 07, 2018
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Blog by Jean M. Schmith
An analysis of backstabbing aka gossip--the who and the why based on the professional communication training of...
Free Professional Communication Skills Lesson: Body language, dealing with difficult people, power/danger phrases and more
Feb 06, 2018
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In this free online effective professional communication skills training course video, Dan concentrates on Body Language Secrets, Dealing with...
All the people I work with are narcissists! Interpersonal communication skills--Dan O'Connor
Feb 05, 2018
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A blog by Jean M. Schmith
All my co-workers are narcissists, and I'm going to out them!
Last week Dan received a message from an online subscriber,...
Communication Lessons from Buddy the Dog: What Gets Rewarded Gets Repeated
Jan 10, 2018
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This is today's communication skills training lesson from Buddy the Dog:
OK, so you have someone at work that is driving you crazy. They always do...
Sniper Danger Phrases: If you hear these--run for your life--you might be the next target
Jan 05, 2018
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A blog by Jean M. Schmith
"It's the truth" coupled with "I don't care"--
Two of the greatest sniper danger phrases of all time--
Generally when Dan...