Professional Communication Skills Training & Development for Women

Free Online Communication Skills Training Lessons 

Is there a gender-neutral way to say sir or ma'am in English? Dec 28, 2017

I received this question about a gender-neutral way to say sir or ma'am in English via the "Ask Dan" section of the website:

Dan. I work...

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How to Give the Perfect Gift: Remember it says two things! Dec 23, 2017

Wondering how to give the perfect gift? It can be very simple. This holiday season, remember, a gift says two things to the recipient (especially...

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Gratitude--Give it; don't demand it--effective communication skills from Dan O'Connor Dec 08, 2017

Gratitude--the rewards of giving rather than receiving

Would you like a tip for a peaceful holiday season?  Express gratitude abundantly, at...

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Winning the argument: First you have to listen--effective communication skills training with Dan O'Connor Dec 04, 2017
Blog by Jean M. Schmith for Dan O'Connor

Winning the argument: You want to be heard?  First you have to listen.

Every effective communication...

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Complicit--Are you?--Interpersonal Communication Skills Training Nov 29, 2017
Blog for Dan O'Connor by Jean M. Schmith

"Dictionary.com names 'complicit' word of the year."

Yes, complicit becomes an important word when...

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Offensive Phrases to delete--effective communication skills training Nov 24, 2017

Offensive phrases distract from and can kill the message

In this video about offensive phrases (danger phrases), Dan lists several words we may be...

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Body-shaming: How to handle it gracefully--interpersonal relationship skills Nov 23, 2017

Body-shaming is NEVER appropriate and NEVER constructive

QUICK!  READ THIS BEFORE YOUR THANKSGIVING MEAL TODAY!!

Following are excerpts from...

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