Free Online Communication Skills Training Lessons
Is there a gender-neutral way to say sir or ma'am in English?
Dec 28, 2017
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I received this question about a gender-neutral way to say sir or ma'am in English via the "Ask Dan" section of the website:
Dan. I work...
How to Give the Perfect Gift: Remember it says two things!
Dec 23, 2017
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Wondering how to give the perfect gift? It can be very simple. This holiday season, remember, a gift says two things to the recipient (especially...
Gratitude--Give it; don't demand it--effective communication skills from Dan O'Connor
Dec 08, 2017
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Gratitude--the rewards of giving rather than receiving
Would you like a tip for a peaceful holiday season? Express gratitude abundantly, at...
Winning the argument: First you have to listen--effective communication skills training with Dan O'Connor
Dec 04, 2017
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Blog by Jean M. Schmith for Dan O'Connor
Winning the argument: You want to be heard? First you have to listen.
Every effective communication...
Complicit--Are you?--Interpersonal Communication Skills Training
Nov 29, 2017
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Blog for Dan O'Connor by Jean M. Schmith
"Dictionary.com names 'complicit' word of the year."
Yes, complicit becomes an important word when...
Offensive Phrases to delete--effective communication skills training
Nov 24, 2017
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Offensive phrases distract from and can kill the message
In this video about offensive phrases (danger phrases), Dan lists several words we may be...
Body-shaming: How to handle it gracefully--interpersonal relationship skills
Nov 23, 2017
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Body-shaming is NEVER appropriate and NEVER constructive
QUICK! READ THIS BEFORE YOUR THANKSGIVING MEAL TODAY!!
Following are excerpts from...
