ONLINE COMMUNICATION SKILLS TRAINING BLOG 

3 Magic Navigational Phrases--to keep the conversation on track and make your point   Feb 08, 2018

In this video, communication coach Dan O'Connor gives you three magic navigational phrases that will immediately boost your  communication...

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Backstabbing, good god, huh, what is it good for? Absolutely nothing!   Feb 07, 2018

Blog by Jean M. Schmith

An analysis of backstabbing aka gossip--the who and the why based on the professional communication training of...

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Professional Communication Skills Lesson: Body language, dealing with people & power Feb 06, 2018

In this free online effective professional communication skills training course video, Dan concentrates on Body Language Secrets, Dealing with...

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All the people I work with are narcissists! Interpersonal communication skills--Dan O'Connor   Feb 05, 2018

A blog by Jean M. Schmith

All my co-workers are narcissists, and I'm going to out them!

Last week Dan received a message from an online subscriber,...

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Communication Lessons from Buddy the Dog: What Gets Rewarded Gets Repeated Jan 10, 2018

This is today's communication skills training lesson from Buddy the Dog:

OK, so you have someone at work that is driving you crazy. They always do...

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Sniper Danger Phrases: If you hear these-run for your life-you might be next target Jan 05, 2018
A blog by Jean M. Schmith

"It's the truth" coupled with "I don't care"--

Two of the greatest sniper danger phrases of all time--

Generally when Dan...

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Faith after Betrayal: 13 Steps to Healing--Mindful Communication Training   Jan 04, 2018
A blog by Jean M. Schmith

Most people have felt the sting of betrayal

Betrayal comes in many forms--a spouse that cheats--a friend that gossips...

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Is there a gender-neutral way to say sir or ma'am in English? Dec 28, 2017

I received this question asking about gender neutral terms for sir or ma'am in English via the "Ask Dan" section of the...

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How to Give the Perfect Gift: Remember it says two things!   Dec 22, 2017

Wondering how to give the perfect gift? It can be very simple. This holiday season, remember, a gift says two things to the recipient (especially...

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Gratitude--Give it; don't demand it--effective communication skills Dec 08, 2017

Gratitude--the rewards of giving rather than receiving

Would you like a tip for a peaceful holiday season?  Express gratitude abundantly, at...

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Winning the argument: First you have to listen-communication skills training Dec 04, 2017
Blog by Jean M. Schmith for Dan O'Connor

Winning the argument: You want to be heard?  First you have to listen.

Every effective communication...

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Complicit--Are you?--Interpersonal Communication Skills Training   Nov 29, 2017
Blog for Dan O'Connor by Jean M. Schmith

"Dictionary.com names 'complicit' word of the year."

Yes, complicit becomes an important word when...

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Offensive Phrases to delete--effective communication skills training   Nov 24, 2017

Offensive phrases distract from and can kill the message

In this video about offensive phrases (danger phrases), Dan lists several words we may be...

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Body-shaming: How to handle it-interpersonal relationship skills Nov 23, 2017

Body-shaming is NEVER appropriate and NEVER constructive

QUICK!  READ THIS BEFORE YOUR THANKSGIVING MEAL TODAY!!

Following are excerpts from...

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5 Most Difficult Words in the English Language: Interpersonal Relationship Skills Nov 21, 2017

A Blog by Jean Schmith

The 5 Most Difficult Words to say are:

Otorhinolaryngologist, Ophthalmologist, Epididymectomy,Worcestershire, Sorry

OK,...

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