ONLINE COMMUNICATION SKILLS TRAINING BLOG 

Communication Training Skills Alert: Beware of WHATABOUTISM   Nov 17, 2017

Whataboutism--I just learned the word and want to sound the alarm--

Most people in the United States, and around the world for that matter, are...

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What to Say When You "Catch" Someone   Nov 06, 2017

This interpersonal communication skills training lesson is about those situations in which you find yourself furious, but you need to provide some...

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How to Make a Danger Phrase and Power Phrase List | Communication Skills Training Oct 19, 2017

In this professional communication training video, communication skills trainer Dan O'Connor teaches how to make a danger and power phrase list for...

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How To Tell What Personality Type Someone Else Is By Looking at Them; The Social Styles at Work Oct 10, 2017

Social Styles--They will reveal the personality type

Professional communication training online with communication coach Dan O'Connor

You can tell...

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Dead Cat Strategy--Be aware of it | effective communication skills Oct 09, 2017
A blog by Jean M. Schmith

Dead Cat Strategy--Communication skills misused!

What is this effective communication strategy that is used to...

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Lazy words: Ditch these turn-off words | Effective communication skills training Oct 07, 2017

A blog by Jean M. Schmith

Ditch these lazy words that are simply a turn-off to any listener.

(You'll be glad you did.)

In his professional...

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How to Deal With Different--and Difficult--Personality Types Pt 1: How to identify them Oct 06, 2017

Do you know how to style-step--i.e. speak the language of different personality types? | Professional communication training online

What is the...

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How To Deal With Difficult People | Scripts for Crucial Conversations: Effective Communication Skills Videos Oct 05, 2017

You have to deliver difficult messages from time to time and need the words?  Communication skills coach Dan O'Connor will give you tips for...

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Phone Scripts for Work--How to deliver STELLAR Customer Phone Service   Oct 03, 2017

 Phone Scripts?--HEY, I DON'T WANT TO SOUND SCRIPTED!!  COMMUNICATION SKILLS TIPS FOR THE TELEPHONE CUSTOMER SERVICE PROFESSIONAL

No,...

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Body Language Secrets, Dealing with Difficult People and MORE Effective Communication Skills Training Sep 29, 2017

 

Body Language Secrets--free online communication training

Dan deals with several body language secrets, such as "the neck scratch." ...

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free video training on Verbal Tactics, Visual Tactics That Enhance Effective Communication Skills Sep 28, 2017

A Primer on Verbal Tactics, Visual Tactics (including Body Language) that can make you a more effective communicator

Verbal Tactics, Visual...

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DARKNESS CANNOT BE CAST OUT BY MORE DARKNESS--Inspirational communication principle of the week Sep 27, 2017
A blog by Jean M. Schmith

Darkness seems to be all around us and the answer of many people seems to be--MORE DARKNESS

In this inspirational...

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Relationship and Self-Help Communication Training Sep 25, 2017

 Learning lessons, not teaching them, is our job.  This is communication skills coach Dan O'Connor's "principle of the week."

Wow....

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Secret Body Language Tactics for Handling Difficult People at Work and More | Communication Strategies--Effective Communication Skills Sep 23, 2017

Let me give an example--a quick one--a danger phrase that blocks communication, that communication skills coach Dan O'Connor will be discussing in...

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