ONLINE COMMUNICATION SKILLS TRAINING BLOG 

How to Deal with Bullying in the Workplace: An Introduction and Critical Analysis of Conventional Bullying Advice Jan 10, 2024

Part 1: Introduction and Critical Analysis of Conventional Bullying Advice

Introduction to How to Deal with Workplace Bullying

 

Workplace...

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How to Deal with a Narcissist at Work: 4 Secrets for Talking so Your Narcissist Will Listen Mar 26, 2020

secrets talking narcissist

click above to watch video on youtube.

A Communication Skills Training Course by Dan O'Connor: how to communicate with a narcissist: 4...

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How to Respond to Backhanded Compliments and Other Passive-Aggressive Comments at Work Dec 15, 2018

Backhanded compliments--your holiday treasure!

The holidays are here, and that means eating and drinking and generally over-doing it, whether at...

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Rude Comments AT WORK? How to respond and shut them down mindfully and professionally May 31, 2018

Rude comments, inappropriate comments IN THE WORKPLACE--What to do . . . .

Whenever I publish a Youtube communication skills or interpersonal...

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How to Quit Your Job | What to Say When You Quit Your Job | Communication Skills Training Videos May 25, 2018

So it's time to quit your job

You're wondering--just how do you go about doing that?  What are the steps?  Is there a proper way to quit...

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Communication Secret Revealed: How to PIVOT away from unwanted questions May 22, 2018

TODAY'S COMMUNICATION SECRET REVEALED:  THE 2-STEP DIVERSION TACTIC,

AKA THE SARAH HUCKABEE SANDERS SHUFFLE

Communication Secret about to be...

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Top 10 Body Language Mistakes Women Make When Communicating With Men Feb 26, 2018

In this professional communication training video, communication skills coach Dan O'Connor ILLUSTRATES and discusses the top 10 body language...

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COPING STATEMENTS for maintaining control: Handling emotions Feb 20, 2018

What do you do when you're about to be overcome with emotion and you can't leave the situation (or sometimes the job itself??)

What do you do when...

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Angry Email: Don't even think about it!   Feb 14, 2018
A blog by Jean M. Schmith

You're angry, and you're going to let him have it with an angry email

If you send it, the loser will be you.

To begin...

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3 Magic Navigational Phrases--to keep the conversation on track and make your point   Feb 08, 2018

In this video, communication coach Dan O'Connor gives you three magic navigational phrases that will immediately boost your  communication...

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All the people I work with are narcissists! Interpersonal communication skills--Dan O'Connor   Feb 05, 2018

A blog by Jean M. Schmith

All my co-workers are narcissists, and I'm going to out them!

Last week Dan received a message from an online subscriber,...

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Faith after Betrayal: 13 Steps to Healing--Mindful Communication Training   Jan 04, 2018
A blog by Jean M. Schmith

Most people have felt the sting of betrayal

Betrayal comes in many forms--a spouse that cheats--a friend that gossips...

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Is there a gender-neutral way to say sir or ma'am in English? Dec 28, 2017

I received this question asking about gender neutral terms for sir or ma'am in English via the "Ask Dan" section of the...

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Gratitude--Give it; don't demand it--effective communication skills Dec 08, 2017

Gratitude--the rewards of giving rather than receiving

Would you like a tip for a peaceful holiday season?  Express gratitude abundantly, at...

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Winning the argument: First you have to listen-communication skills training Dec 04, 2017
Blog by Jean M. Schmith for Dan O'Connor

Winning the argument: You want to be heard?  First you have to listen.

Every effective communication...

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